Privacy Policy
Casa Bergen is committed to protecting your personal data. In this privacy statement, we want to provide clear and transparent information on how we handle personal data, in which we comply with the General Data Protection Regulation (AVG).
We make every effort to ensure your privacy and therefore handle personal data with care. Casa Bergen adheres in all cases to the applicable laws and regulations, including the AVG. This means that we will in any case:
Process your personal data in accordance with the purpose for which they are provided. These purposes and types of personal data are described in this privacy statement;
Limit the processing of your personal data to only those data that are minimally necessary for the purposes for which they are processed;
Asking for your explicit consent if we need it for processing your personal data;
Have taken appropriate technical and organizational measures to ensure the security of your personal data;
Not pass on personal data to other parties, unless this is necessary for carrying out the purposes for which they were provided;
Are aware of your rights regarding your personal data, wish to make you aware of them and respect them.
As Casa Bergen, we are responsible for processing your personal data. If, after reading our privacy statement, or in a more general sense, you have questions about this or wish to contact us, you can do so via the contact details at the bottom of this document.
Processing of personal data of customers
Personal data of our customers are processed by Casa Bergen for the following purposes:
Administrative purposes,
Communication about our stores and products,
Executing the agreement,
Requesting (anonymous) feedback about our services.
The basis for these personal data is:
The agreement concluded in one of our stores or in the webshop.
For the above purpose(s), Casa Bergen may request the following personal data from you:
First name,
Insertion,
Last name,
(Business) phone number,
(Business) email address,
Address information,
Date of Birth,
Purchase History.
Your personal data will be stored by Casa Bergen for the above mentioned processing(s) for the period:
For the duration of the agreement and thereafter for up to 7 years.
Processing of personal data of newsletter subscribers and digital direct marketing
Personal data of newsletter subscribers are processed by Casa Bergen for the following purpose(s):
Periodically informing subscribers about our latest collections, promotions and offers,
Sending targeted information about our products based on purchases previously made with us.
The basis for this personal data is:
Permission to send the newsletter,
(Webshop) customers are, after making a purchase or placing an order, subscribed to our newsletter.
For the above purpose(s) Casa Bergen may ask the following personal data from you:
First name,
Insertion,
Last name,
E-mail address,
Purchase history.
Your personal data will be stored by Casa Bergen for the purposes of the aforementioned processing(s) for the period:
For the period of being signed up. Every message sent contains an option to unsubscribe from our newsletter or direct mailing.
Processing personal data of applicants
Personal data of job applicants are processed by Casa Bergen for the following purpose(s):
Recruitment of personnel.
The basis for these personal data is:
Consent.
For the above objective(s), Casa Bergen may request the following personal data from you:
First name,
Insertion,
Last name,
Phone number,
E-mail address,
Date of Birth,
Information about your career history and education.
Your personal data will be stored by Casa Bergen for the aforementioned processing(s) for the period:
For the period that one has an application pending and thereafter for up to 4 weeks, unless it is agreed that the application may be kept in portfolio, then up to 1 year.
Cookies
Casa Bergen would like to inform you about how we handle your data in the form of cookies.
A cookie is a small text file that is stored on the computer during a visit to a website. If a user later visits the same website again, a record is kept of what the user does on the Internet. For example, in which language someone reads a website, or which articles in web stores are viewed the most.
Casa Bergen uses different forms of cookies. In your Internet browser, you can always delete cookies, but also set whether you accept cookies. How you can set this is best found through the help menu in your browser.
More information about cookies on our website can be found in our Cookie Disclaimer.
Disclosure to third parties
We share your personal data with all entities within Casa Bergen BV. If Casa Bergen BV is acquired, your personal data will be transferred to the new owner.
We use third parties for business operations for:
Providing our website,
Taking care of the (financial) administration,
Taking care of delivery of products,
Handling the return process,
Taking care of system administration.
Other third parties we share data with are Google, Facebook and Bing. In the privacy statements of these parties you can find how they use your personal data.
Our website is SSL-secured, so your personal data is safe with us. We never pass on personal data to other parties with whom we do not have a processing agreement. With these parties (processors) we obviously make the necessary agreements to ensure the security of your personal data. Furthermore, we will not provide the data you provide to other parties unless required and permitted by law. In the event of legal disputes or fraud cases, we are obliged to provide (personal) data as part of an investigation. We may also share personal data with third parties if you give us written permission to do so.
Minors
We only process personal data of minors (persons under 16 years of age) if written consent has been given by the parent, guardian or legal representative.
Retention period
Casa Bergen will not retain personal data longer than necessary for the purpose for which it is provided or required by law.
Security
We have taken appropriate technical and organizational measures to protect personal data about you from unlawful processing. For example, we have taken the following measures:
All persons who may access your data on behalf of Casa Bergen are bound to secrecy;
We maintain a username and password policy on all our systems;
We pseudonymize and ensure the encryption of personal data when warranted;
We make backups of personal data in order to restore it in case of physical or technical incidents;
We regularly test and evaluate our measures;
Our employees are informed about the importance of protecting personal data.
Rights regarding your data
You have the right to access, rectify or delete personal data we have received from you. You can also object to the processing of your personal data (or part thereof) by us or by one of our processors. You also have the right to have us transfer the data you have provided to yourself or on your behalf directly to another party. We may ask you to identify yourself before we can comply with the aforementioned requests.
Should we process your personal data on the basis of a consent given by you to this effect, you always have the right to withdraw this consent.
Complaints
If you have a complaint about the processing of your personal data, please contact us directly. If we cannot work it out with you, we will of course find this very annoying. You always have the right to lodge a complaint with the Personal Data Authority, the supervisory authority in the field of privacy protection.
Questions
If you have any questions or comments as a result of our privacy policy, please contact us. This privacy statement was last updated on June 20, 2023.
Contact details
Casa Bergen
Church Street 11
1862 KR Bergen
T +31 725817617
E info@Casa-Bergen.nl
Changes to privacy statement
Casa Bergen reserves the right to make changes to this privacy statement. It is therefore recommended that you check this privacy statement regularly to keep yourself informed of these changes. The most up-to-date version can always be consulted via the website.
